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Processing Times
Non-pre orders
All items typically will ship within 3-10 business days
- This turn around time does not include weekends or holidays.
All items in your order will ship together once the last item is created, so if you order in stock and custom items together, they will ship together on the custom time frame.
Pre order items
All items typically will ship within 3-10 business days AFTER the presale end date
- This turn around time does not include weekends or holidays.
All items in your order will ship together once the last item is created, so if you order in stock and custom items together, they will ship together on the custom time frame.
Shipping policy
Where we ship
We ship internationally!
How much for shipping?
Shipping will be calculated at checkout prior to purchase based on your location and weight of products.
Combining shipment costs
We are not able to combine shipping on any orders.
Time to ship
The shipping method does not reflect the production time for the item ordered, and we do not currently offer an option for expedited production. Your item will be shipped via your selected shipping method once all items in the order are complete. If you need any help with shipping please contact us preferably before you order.
Items damaged or lost in the post.
Once the item is shipped, it is outside of our control. Any damage or loss of the parcel must be address with your local postage service.
Do you provide tracking?
Tracking is provided for all postage items. If your item has not been received, you will need to confer with your local postage service to track it down. If the item has been damaged in shipment, likewise, you will need to confer with your local postage service for damage claims.
Parcel values.
Under no circumstances will I mark parcel values lower then the value of the order. To comply with tax and mail policies, all parcels must be marked correctly.